Management & Staff Development training

The following is a summary of the various services that Pedley Training Solutions (PTS) can provide to its clients.

Our trainers adopt an enthusiastic, energetic, participative and facilitative style when delivering training material, which enables individuals to take on board and internalise information and encourages them to learn. This also enables individuals to enjoy their learning as well as receiving the relevant knowledge to help them develop.

  1. MANAGEMENT AND SUPERVISORY COURSES

Managers and supervisors are critical members of any organisation and are responsible for getting results through their teams. The following courses are designed to enable them to develop their knowledge, skills and attitude, leading to improving their performance and compliance with relevant and ever changing employment law.

  • Absence Management
  • Appraisal Skills
  • Disciplinary and Grievance Handling
  • Management and Leadership Development
  • Managing Conflict
  • Managing Change
  • Managing Diversity – Equality of Opportunity
  • Motivation – How to Motivate Your team
  • Recruitment and Selection
  • Team Building for Managers
  1. DEVELOPMENT TRAINING (for all employees)

Staff development is a crucial part of high performing companies and research shows that companies that invest in their employees’ development perform better. The following courses will enhance employees’ knowledge, skills and attitudes, leading to enhanced performance within the workplace.

  • Customer Service
  • Managing Change
  • Presentation Skills Training
  • Team Membership
  • Time Management
  • Assertiveness Skills
  1. SAFETY TRAINING

Many organisations work in a safety critical environment and, therefore, understanding safety is very important. The following courses help individuals understand the importance of safety and can be designed to meet the particular needs of the company.

  • Safety Training for Managers
  • Safety Training for Drivers and Operatives
  • Incident Investigation for Managers and Supervisors
  1. BESPOKE TRAINING SERVICE

The design of bespoke training and development courses will assist companies with the particular needs of their industry, culture and customer requirements. These bespoke training courses will also follow specific policy and procedures relevant to the company concerned.

  1. MANAGEMENT ADVICE AND CONSULTANCY

For companies who do not have an internal HR or training team, we can provide up-to-date advice and guidance to assist with the various issues that companies and their managers are confronted with on a day-to-day basis. More specifically, recruitment, equality of opportunity, absence management, disciplinary and grievance handling are constantly providing challenges to companies with respect to current employment law and our consultancy service can help managers get results within the relevant legislation and regulations.